Wow Who’s Who, chapter 2. The person most likely to answer the phone at Head Office is the always helpful Gabby Jipa, who also deals with much of the day-to-day office management and accounting. If she is busy, then Charlotte Buchan, who is in charge of our website and photography/film will answer. Beware! They have remarkably similar voices on the phone! Since joining Wow, Charlotte has also become an expert maker of Y bars.